1. PRIVACY POLICY

Last Updated: 01-08-2026

HealRise Care Trust (“HealRise Care Trust,” “we,” “us,” or “our”) is a public charitable trust registered under the Indian Trusts Act, 1882 (Registration No. 2026/4/IV/740), with its registered office at K-11, S/F, Gali No. 6, Old Govind Pura, Delhi – 110051, and administrative office at Bhagwan Das Chowk, Ghoda Factory Road, Balawala, Dehradun, Uttarakhand – 248001.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit healrisecaretrust.org (the “Website”) or interact with us through donations, volunteering, or contact forms.

1.1 Information We Collect

Information you provide directly:

  • Name, email address, phone number, and postal address (via contact forms, volunteer sign-ups, or donation forms)
  • Payment information when making a donation (processed through our third-party payment gateway — we do not store your card or bank details on our servers)
  • Any message content you submit through our Contact Us form

Information collected automatically:

  • IP address, browser type, device information
  • Pages visited, time spent on the site, and referring website (via cookies/analytics tools such as Google Analytics, if enabled)

1.2 How We Use Your Information

We use the information collected to:

  • Process and acknowledge donations, and issue donation receipts
  • Respond to enquiries submitted through our Contact Us page
  • Communicate updates about our programmes, if you’ve opted in
  • Improve our website’s functionality and content
  • Comply with legal and regulatory obligations (e.g., maintaining donor records for audit purposes)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

1.3 Payment Processing

Donations made through our Website are processed via a third-party payment gateway. HealRise Care Trust does not store your complete card, UPI, or net-banking credentials. Please refer to our payment processor’s own privacy policy for details on how they handle your payment data.

1.4 Cookies

Our Website may use cookies to improve your browsing experience and understand site usage. You can disable cookies through your browser settings; some site features may not function properly if you do so.

1.5 Data Sharing

We may share your information with:

  • Payment gateway providers, solely to process donations
  • Government or regulatory authorities, where required by law (e.g., Income Tax Department, Ministry of Home Affairs for FCRA compliance, if applicable)
  • Our auditors, for the purpose of annual account audits

We do not share your data with third parties for advertising purposes.

1.6 Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

1.7 Your Rights

You may contact us at any time to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to our legal obligation to retain donor records for audit and compliance purposes
  • Opt out of promotional communications

1.8 Children’s Privacy

Our Website is not directed at children under 18. We do not knowingly collect personal information from minors without parental/guardian consent.

1.9 Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

1.10 Contact Us

For any questions about this Privacy Policy or how your data is handled, contact: HealRise Care Trust Email: mansisharma8700@gmail.com Address: Bhagwan Das Chowk, Ghoda Factory Road, Balawala, Dehradun, Uttarakhand – 248001